When you join ff20top, we become a trusted partner in safeguarding your information. We are fully transparent about what personal data we collect, where it is stored, and who can access it.
We believe your data belongs to you. ff20top is committed to keeping it that way.
Every day, thousands of people across Bangladesh share their personal information with us at ff20top — during registration, payments, and betting. At every step, we receive some form of data. You have the right to know how we protect that information, where it is stored, and who can access it.
This Privacy Policy ("Policy") applies to the ff20top website (ff20top.bet) and all its services. We operate by this Policy every day. By using ff20top, you are deemed to have agreed to its terms.
In plain terms: ff20top is the caretaker of your data, not the owner. We only use your information when truly necessary, and your best interests always come first.
In this policy, "ff20top", "we", and "our" refer to the ff20top.bet platform and its operating entity. "You", "user", and "member" refer to any individual using ff20top's services.
Ff20top only collects information that is genuinely necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.
| Data Category | What Data | Mandatory? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Yes |
| Contact Information | Mobile number, email address, place of residence | Yes |
| Financial Information | BKash/Nagad number, bank account details (where applicable) | Yes |
| Identity Verification Documents | Copy of NID, passport, or driving licence | Required for KYC |
| Gaming Activity | Betting history, game logs, deposit & withdrawal history | Automatic |
| Device & Network | IP address, device type, browser information | Automatic |
| Contact Log | Support chat, email correspondence | Where applicable |
Ff20top never stores your full payment card number or password directly in our database. Payment details are held in encrypted form, and passwords are always stored as hashes.
Ff20top collects information in several ways — some provided directly by you, and some gathered automatically:
If you use social media login (Facebook, Google) on ff20top, the privacy policy of that platform will also apply. However, ff20top only collects the information necessary to create your account.
Ff20top uses your information only for the specific purposes outlined below:
Marketing communications: ff20top only sends promotional messages when you have given your consent. You can turn off marketing communications at any time from your settings.
Ff20top never sells your data. However, in limited circumstances, information may be shared with trusted third parties:
| Third Parties | What Data Is Shared | Why |
|---|---|---|
| Payment Gateways (bKash, Nagad) | Transaction Confirmation Details | For payment processing |
| KYC Verification Services | Identity Document Details | Age & Identity Verification |
| Law Enforcement Agencies | As required by law | Legal Obligations |
| Cloud Service Providers | Encrypted Data | Secure data storage |
| Anti-Fraud Service | Suspicious Activity Information | Fraud Prevention |
| Advertisers & third-party vendors | No data | Never |
All third parties that ff20top works with are bound by strict Data Protection Agreements (DPA). They may only use your information in accordance with ff20top's instructions.
Warning: ff20top will never ask for your password or full payment details over the phone or by email. If you receive such a request, it is fraudulent — please report it to us immediately.
Ff20top uses various types of cookies — small data files stored in your browser that help improve your experience.
You can also manage cookies directly from your browser settings. However, disabling all cookies may affect certain features of ff20top.
Ff20top follows industry-leading standards to protect your data. Our technical security measures include:
| Data type | Retention Period | Reason |
|---|---|---|
| Core Account Information | Duration of account + 5 years | Legal Obligations |
| Financial Transaction History | 5 years | In compliance with AML regulations |
| KYC Documents | 5 years | Regulatory Requirements |
| Gaming Logs | 3 Years | For dispute resolution |
| Support Conversations | 2 Years | Quality of Service Assurance |
| Marketing Data | Until consent is withdrawn | Based on your preferences |
After the designated period, ff20top automatically and securely deletes your data. Retaining information unnecessarily is against our policy.
As an ff20top member, you have several important rights over your own data:
To exercise this right, email us at support@ff20top.bet. ff20top is required to respond to your request within 30 days. In complex cases, this may extend to a maximum of 60 days.
Ff20top strictly refrains from providing services to anyone under the age of 18. We never knowingly collect personal data from minors.
If a parent or guardian suspects their child has created an account on ff20top, please contact us immediately. We will close any such account without delay and permanently delete all associated data.
A Note for Parents: If you suspect your child is using ff20top, contact us immediately at support@ff20top.bet. We will take action within 24 hours.
Ff20top periodically reviews this Privacy Policy and updates it as needed. Changes may be prompted by:
For significant changes, ff20top will notify you by email or via an in-platform notification. Continued use of ff20top after any changes constitutes acceptance of the updated Policy.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us through the following:
We may need to verify your identity before processing your request. This is done solely to protect your information.